Privacy Policy

We Red Tours Ltd are committed to protecting and respecting your privacy.

In order to process your booking and ensure your Travel Arrangements meet your requirements and run smoothly we RED Tours Ltd require to use information you provide such as name, address, and any special requirements etc. We take full responsibility in ensuring that proper security measures are in place to protect your information. We may need to pass this information to the relevant suppliers who are part of your travel arrangements, like Airlines, Hotel, Transport companies etc. This information may also be provided to security and credit card companies, customs, immigration if required by them or as required by law. If your holiday is outside the European economic area, controls on Data protection may not be as strong as the legal requirements of the UK. We will not pass on any of your information to anyone who does not carry any part in the arrangement of your holiday. As we require this information to be passed on to the relevant suppliers, in making this booking, you consent to this information being passed on to the relevant persons.

Please note that where information is also held by your travel agent, this is subject to your agents own data protection policy.

This policy (together with our Terms & Conditions of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data, and how we will use it.

Information we may collect from you

Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our site, subscribing to our services, or requesting further services.  We may also ask you for information when you report a problem with our site. If you contact us we may keep a record of that correspondence. We may also ask you to complete a survey that we use for research purposes, although you are not obliged to respond to them.

Details of transactions you carry out through our site

To store information about your preferences and so allow us to customise our site according to your individual interest.
To speed up your searches.
To recognise you when you return to our site.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. 
By using the site you are agreeing to the use of cookies as described. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help improve the site. Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Most browsers automatically accept cookies but you can refuse to accept cookies by activating the setting on your browser which allows you to so this. However if you select this setting you may be unable to access certain parts of our site.

Where we store your personal data

The data that we collect from you may be transferred, stored at a destination outside the European Economic Area. T may also be processed by staff operating outside the European Economic Area, who work for us or for one of our suppliers. Such staff may be engaged in the processing of you holiday, payment details and the provision of services. By submitting your personal data, you agree to this transfer, storing or processing.  We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. We will do our best to protect your personal data, however we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information we will use our reasonable endeavours to try to prevent unauthorised access.

Use of Information

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our services
To notify you of offers and send brochures and other services from RED Tours Ltd.

Disclosure of your Information

If we are under a duty to disclose or share your personal data ion order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of use and other agreements; or to protect the rights, property or safety of RED Tours, our customers, or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.